2017年全球统一通信市场的价值为431亿美元,预计预测期内的CAGR成长为17.8%。统一的通信是一体化异步和实时通信工具,以提高业务通信,协作和生产力。统一通信是企业通信设备和应用程序的互连系统,可提高交互和工作流程。统一通信包括语音通信,例如语音邮件,电子邮件,传真和多媒体元素,如图片,动画,视频和实时通信,如会议,呼叫筛选,即时消息和分页。公司利用统一的通信工具来产生更高的收入,更高的利润,并提供更低的服务交付。
移动设备的渗透率越来越多,越来越多地通过Byod推动了市场的增长。越来越需要简化企业沟通以提高生产力进一步支持市场增长。期望越来越多的采用云的统一通信将在预测期间支持市场增长。驾驶市场的其他因素包括技术进步,越来越需要协作工作环境,不断增长的流动性需求,以及提高劳动力生产力的需求。然而,预计有关数据安全性以及缺乏互操作性的担忧会阻碍市场增长。日益增长的新兴经济体的需求,增加中小型企业的收养是预期在未来几年提供众多增长机会的因素。
全球统一通信市场是segmented on the basis of platform, deployment model, end-user, and region. Based on platform, the market is segmented into telephony, unified messaging, conferencing, and others. On the basis of deployment model, the market is segmented into on-premise, and cloud-based. The end-user segment is categorized into BFSI, IT & telecom, healthcare, retail, education, travel and hospitality, and others. This report comprises a detailed geographic distribution of the market across North America, Europe, APAC and South America, and MEA. North America is further segmented into U.S., Canada, and Mexico. Europe is divided into Germany, UK, Italy, France, and Rest of Europe. Asia-Pacific is bifurcated into China, India, Japan, and Rest of Asia-Pacific. North America accounted for the largest share in the Global Unified Communications market in 2017.
市场领先的玩家包括Cisco Systems Inc.,Microsoft Corporation,Avaya Inc.,IBM Corporation,Verizon Communications,Inc。,Polycom,Inc。,BT Group,Alcatel-Lucent,NEC Corporation,Unify GmbH&Co.KG,Plantronics Inc.和Shoretel Inc.等。市场上的这些领先的球员正在推出市场的创新产品,以满足消费者。全球运动员正在开发地区进入新市场,以扩大其客户群,加强市场存在。