专业服务自动化市场Share, Size, Trends, Industry Analysis Report By Deployment (On-Premise, Cloud); By Organization Size (Large Enterprises, Small and Medium Businesses); By End-User (IT and Telecom, BFSI, Media and Entertainment, Legal Services, Audit and Accountancy, Others); By Regions, Segments & Forecast, 2018 - 2026

Report Summary

2017年，全球专业服务自动化市场价值73.25亿美元，预计在预测期内复合年增长率为9.6%。

Professional service automation (PSA) is software-based solution designed for companies to manage their operations to attain higher efficiency, thereby increasing productivity and profitability. These systems offer solutions for project management, invoice management, time management and resource allocation. PSA software can create a consistent process for planning, managing and measuring performance of each project with respect to position in its lifecycle. The increased availability and the vast and improved range of solutions has increased the demand for these products globally.

The growing demand for automation in business processes, and rising need to improve efficiency while reducing costs primarily drive the professional service automation market. The growing adoption of analytics and big data technologies, and increasing adoption of SaaS technology has accelerated the adoption of professional service automation. There has been an increase in the number of organizations adopting PSA due to the overall profitability it provides to an organization. The need of organizations to extract meaning from massive amount of data generated to enhance decision making supplements the growth of this market. The growing technological advancements, rising adoption of cloud computing, and increasing adoption by small and medium sized enterprises would drive the market growth during the forecast period.

Segment Analysis

The global professional service automation market is segmented on the basis of deployment model, organization size, end-user, and geography. Based on the deployment model, the market is segmented into on-premise, and cloud. In 2017, the on-premise segment dominated the global market. However, the cloud segment is expected to grow at the fastest rate during the forecast period.

组织规模分为大型企业和中小型企业。由于提高业务效率、降低成本的需求不断增加，以及云计算的应用日益广泛，预计在预测期内，中小型企业将以显著的速度增长。

The end-user segment is categorized into IT and telecom, BFSI, media and entertainment, legal services, audit and accountancy, and others. The IT and telecom segment dominated the global Professional Service Automation market in 2017.

区域分析

从地理上看，市场细分为北美、欧洲、亚太地区、拉丁美洲和中东和非洲。北美被进一步划分为美国、加拿大和墨西哥。欧洲分为德国、英国、意大利、法国和欧洲其他国家。亚太地区分为中国、印度、日本和其他亚太地区。由于电信业和云基础设施的成熟，北美在2017年主导了全球专业服务自动化市场。对业务流程自动化的不断增长的需求，以及对提高业务效率的日益增长的需求，支持了该地区专业服务自动化市场的增长。

Competitive Landscape

The vendors in the market are launching new products to meet the growing customer needs. In addition, the leaders in the market are acquiring and collaborating with top companies in the market to enhance their offerings in the market and expand their customer base. The Professional Service Automation market is highly competitive with the presence of many small and large vendors.

该市场的主要参与者包括微软公司、Autotask公司、Planview公司、NetSuite OpenAir公司、Projector PSA公司、Deltek公司、Kimble Apps公司、SAP SE公司、Appirio公司和Compuware公司等。